Best free CRM (2026)
8 of the CRMs we track have a genuine always-free tier. The most generous are EngageBay (up to 15 users), Vtiger Pilot (up to 10 users) and Bitrix24 (unlimited users, feature-limited). HubSpot, Salesforce Free Suite and Capsule cover up to 2 users; Zoho and Freshsales cover 3. Free tiers cap users, contacts and automation, so plan to upgrade as you grow. Snapshot June 2026 - vendors change pricing; verify on the vendor's pricing page before relying on these figures.
Source: Vendor pricing pages. Data as of June 2026.
CRMs with a free tier
| CRM | Free plan includes | Cheapest paid tier |
|---|---|---|
| Bitrix24 | Unlimited users, core CRM, tasks, chat (feature-limited). | $49/seat/mo |
| Capsule CRM | Up to 2 users, 250 contacts, basic contact and task management. | $21/seat/mo |
| EngageBay | Core CRM, 250 contacts, basic email marketing; up to 15 users. | $13/seat/mo |
| Freshsales (Freshworks) | Contact/account/deal management, built-in chat, email and phone; up to 3 users. | $11/seat/mo |
| HubSpot Sales Hub | Free CRM: contacts, deals, tasks, basic email tracking; up to 2 users. | $15/seat/mo |
| Salesforce Sales Cloud | Lightweight CRM for sales/service/email marketing; up to 2 users. | $25/seat/mo |
| Vtiger CRM | Basic CRM features for up to 10 users. | $12/seat/mo |
| Zoho CRM | Leads, contacts, deals, basic automation, dashboards; up to 3 users. | $14/seat/mo |
Source: Vendor pricing pages. Data as of June 2026.
Free plan with unlimited users and core CRM/collaboration tools (feature-limited).
Capsule CRMFree plan for up to 2 users and 250 contacts (limited features).
EngageBayFree forever for up to 15 users with core CRM and marketing automation for 250 contacts.
Freshsales (Freshworks)Free forever for up to 3 users: contact, account and deal management with a built-in phone and chat.
HubSpot Sales HubFree CRM forever: up to 2 paid-feature users, 1,000 contacts, 1 deal pipeline (tightened in 2024).
Salesforce Sales CloudFree Suite: a free CRM for up to 2 users (sales, service, email marketing basics), no expiry if you log in within 60 days.
Vtiger CRMOne Pilot: free for up to 10 users with basic CRM features.
Zoho CRMFree plan for up to 3 users with lead/contact management, basic automation and dashboards.
No free tier (trial or paid only)
These CRMs have no always-free plan — only a trial or paid tiers:
- ActiveCampaign (Sales CRM) — No free plan; free trial only.
- Close — No free plan; free trial only.
- Copper — No free plan; 14-day free trial, no card required.
- Insightly — No free plan (the free 2-user tier was discontinued Oct 1, 2024). 14-day trial only.
- Keap — No free plan; free trial only.
- Less Annoying CRM — No free plan, but a 30-day free trial with full access and no card required.
- Microsoft Dynamics 365 Sales — No free plan; free trial only.
- monday CRM — No free CRM tier (the free Work Management plan is not the CRM product). 14-day trial.
- Nutshell — No free plan; 14-day free trial.
- Pipedrive — No free plan. 14-day free trial of any tier, no card required.
- SugarCRM (Sugar Sell) — No free plan; demo/trial only.
- Zendesk Sell — No free plan; free trial only.
Frequently asked questions
What is the best free CRM in 2026?
The most generous free CRMs in 2026 are HubSpot (2 users, 1,000 contacts), Zoho CRM (3 users), Freshsales (3 users with built-in phone/email), Vtiger Pilot (up to 10 users), EngageBay (up to 15 users) and Bitrix24 (unlimited users, feature-limited). Salesforce Free Suite and Capsule cover up to 2 users. Snapshot June 2026 - vendors change pricing; verify on the vendor's pricing page before relying on these figures.
What is the difference between a free CRM and a free trial?
A free tier is always free within limits (like HubSpot Free Tools or Zoho's 3-user plan). A free trial is time-limited (usually 14-30 days) and then converts to a paid plan. This page lists CRMs with a genuine always-free tier, not trials.
Are free CRMs good enough for a growing sales team?
Free tiers are ideal for solopreneurs and very small teams, but they cap users, contacts, automation and reporting. Once you need sequences, forecasting or more than a few seats, you'll outgrow them — budget for a paid tier (often $14-$30/seat) as you scale.
Keep exploring
Last updated: 2026-06-22