A free CRM is the cheapest way to start. The right one depends mostly on how many seats you need for free. Here’s the 2026 landscape.
Free CRMs by user limit
| CRM | Free users | Notable free features |
|---|---|---|
| Bitrix24 | Unlimited | CRM + tasks + chat (feature-limited) |
| EngageBay | Up to 15 | CRM + basic marketing, 250 contacts |
| Vtiger | Up to 10 | Basic all-in-one CRM (Pilot) |
| Zoho CRM | Up to 3 | Leads, deals, basic automation |
| Freshsales | Up to 3 | Built-in phone, email and chat |
| HubSpot | Up to 2 | 1,000 contacts, deals, email tracking |
| Salesforce Free Suite | Up to 2 | Sales/service/email-marketing basics |
| Capsule | Up to 2 | 250 contacts, tasks |
How to choose
- Need lots of free seats? Bitrix24, EngageBay or Vtiger.
- Want the most polished free CRM? HubSpot, then Zoho.
- Want built-in calling for free? Freshsales.
- Planning to scale to Salesforce later? Start on Salesforce Free Suite.
The catch
Free tiers cap users, contacts, automation and reporting, and rarely include phone support or advanced AI. They’re designed to get you onto the platform — expect to upgrade to a paid tier (often $14-$30/seat) once you need sequences, forecasting or more seats. Our free vs paid CRM guide covers the upgrade signals.
Bottom line
For a small team, HubSpot, Zoho or Freshsales give the best free experience; for more free seats, Bitrix24, EngageBay or Vtiger. See the full best free CRM ranking and the free-tier user-limit table. Snapshot June 2026; verify on each vendor’s pricing page.