CRMs with a free tier (2026)
8 CRMs offer a genuine always-free tier in 2026. Free user limits range from 2 (HubSpot, Salesforce Free Suite, Capsule) to 3 (Zoho, Freshsales), up to 10 (Vtiger Pilot), 15 (EngageBay) and unlimited-but-limited (Bitrix24). Each free plan caps features, so expect to upgrade as you grow. Snapshot June 2026 - vendors change pricing; verify on the vendor's pricing page before relying on these figures.
Source: Vendor pricing pages. Data as of June 2026.
Free CRM tiers and their limits
| CRM | Free tier | Cheapest paid upgrade |
|---|---|---|
| Bitrix24 | Free plan with unlimited users and core CRM/collaboration tools (feature-limited). | $49/seat/mo |
| Capsule CRM | Free plan for up to 2 users and 250 contacts (limited features). | $21/seat/mo |
| EngageBay | Free forever for up to 15 users with core CRM and marketing automation for 250 contacts. | $13/seat/mo |
| Freshsales (Freshworks) | Free forever for up to 3 users: contact, account and deal management with a built-in phone and chat. | $11/seat/mo |
| HubSpot Sales Hub | Free CRM forever: up to 2 paid-feature users, 1,000 contacts, 1 deal pipeline (tightened in 2024). | $15/seat/mo |
| Salesforce Sales Cloud | Free Suite: a free CRM for up to 2 users (sales, service, email marketing basics), no expiry if you log in within 60 days. | $25/seat/mo |
| Vtiger CRM | One Pilot: free for up to 10 users with basic CRM features. | $12/seat/mo |
| Zoho CRM | Free plan for up to 3 users with lead/contact management, basic automation and dashboards. | $14/seat/mo |
Source: Vendor pricing pages. Data as of June 2026.
Frequently asked questions
Which CRMs have a free tier in 2026?
Bitrix24, Capsule CRM, EngageBay, Freshsales (Freshworks), HubSpot Sales Hub, Salesforce Sales Cloud, Vtiger CRM, Zoho CRM all have a genuine always-free CRM tier in 2026. User limits range from 2 (HubSpot, Salesforce Free Suite, Capsule) to 3 (Zoho, Freshsales), up to 10 (Vtiger Pilot), 15 (EngageBay) and unlimited but feature-limited (Bitrix24). Snapshot June 2026 - vendors change pricing; verify on the vendor's pricing page before relying on these figures.
What is the catch with a free CRM tier?
Free tiers cap users, contacts, pipelines, automation and reporting, and rarely include phone support or advanced AI. They're built to get you onto the platform; expect to upgrade to a paid tier once you need sequences, forecasting or more seats.
Which free CRM allows the most users?
Bitrix24's free plan allows unlimited users (with limited features). EngageBay's free plan covers up to 15 users and Vtiger Pilot up to 10. HubSpot, Salesforce Free Suite and Capsule cap free use at 2 users; Zoho and Freshsales at 3.
Keep exploring
Last updated: 2026-06-22